IT Service Desk Extension in the Lougheed Learning Commons:Ĭlosed on legal holidays unless classes are in session. (Summer, Winterim, and when classes are not in session.) IT Service Desk located in 103 Stillman Hall River Road, Suite 720, Rosemont, Illinois 60018 Telephone. You may also reach the IT Service Desk by emailing or calling (315) 267-4444. The program is accredited by the National Accrediting Agency for Clinical Laboratory Science, 5600 N. In addition, we're the first point of contact for tech issues for the CCI. Issues for these groups will be placed in Request Tracker (RT) and assigned to the appropriate group. Our IT Service Desk is the point of contact for these divisions of CTS. You may wish to check the above announcements page to ensure it is not a known issue or planned maintenance. If you're here with a technology issue, please use our Request Form to create a new trouble ticket. Looking for an available lab computer? Our Maps show locations and available computers for use as well as software that is installed onto them. The CTS main offices are located in Stillman Hall. The CTS Announcements & Systems Status page contains current system status, information about any planned or current technology outages, and updates from CTS.
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